Tips for Communicating with Individuals who are Hard of Hearing
- If you have a problem being understood, try re-phrasing.
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Keep hands away from your face and mouth when speaking.
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Chewing gum and cigarette smoking make it hard to lipread.
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Get the hard of hearing individual’s attention before beginning to speak.
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Look directly at the person when speaking.
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Speak slowly and clearly; don’t exaggerate or overemphasize.
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Use body language and facial expression.
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Maintain eye contact.
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Face the hard of hearing person when you speak.
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Use normal mouth movements and speak in a normal tone of voice.
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Remember to include the hard of hearing person in everything - even minor details, especially when plans are changed.
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Try write when you have trouble communicating. Many words look exactly the same an the mouth.
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Demonstrate how things are done.
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Take turns speaking: ONE PERSON AT A TIME.
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Make sure the lighting in the room is appropriate, not too dark and no glaring back light.
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Talk to a hard of hearing person in a room with little or no noise. Background noise can interfer with the hard of hearing individual being able to understand you.
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Talk to a hard of hearing person in a room free of visual distractions, which not allow the hard of hearing individual to focus on lipreading.
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Don’t turn your face away while you are still speaking.
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Don’t use exaggerated mouth movements ("Wide Mouth Frog") and DON'T YELL!
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Don’t be impatient - the communication process may be slower because of a need to repeat certain words and phrases.
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Don’t assume that the hard of hearing person understands a particular process just because he/she is watching you.
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Don’t let more than one person talk at a time and let the hard of hearing person know who is speaking.
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Don’t assume that the hard of hearing person is not smart because he/she does not pronounce words clearly or asks you to repeat what you say.
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Don’t talk in a room with low lighting or with your back to a bright light; it makes lipreading even more difficult.
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Don’t talk loudly to others, sing, bang the table, or make other distracting noises when the deaf person is trying to watch the speaker.
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Don’t talk in a room full of activity; it makes it difficult for the deaf person to concentrate on the speaker.
©2003 Alabama Department of Rehabilitation Services
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