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Communication Tips

Tips for Communicating with Individuals who are Hard of Hearing

  • If you have a problem being understood, try re-phrasing.
  • Keep hands away from your face and mouth when speaking.
  • Chewing gum and cigarette smoking make it hard to lipread.
  • Get the hard of hearing individual’s attention before beginning to speak.
  • Look directly at the person when speaking.
  • Speak slowly and clearly; don’t exaggerate or overemphasize.
  • Use body language and facial expression.
  • Maintain eye contact.
  • Face the hard of hearing person when you speak.
  • Use normal mouth movements and speak in a normal tone of voice.
  • Remember to include the hard of hearing person in everything - even minor details, especially when plans are changed.
  • Try write when you have trouble communicating. Many words look exactly the same an the mouth.
  • Demonstrate how things are done.
  • Take turns speaking: ONE PERSON AT A TIME.
  • Make sure the lighting in the room is appropriate, not too dark and no glaring back light.
  • Talk to a hard of hearing person in a room with little or no noise. Background noise can interfer with the hard of hearing individual being able to understand you.
  • Talk to a hard of hearing person in a room free of visual distractions, which not allow the hard of hearing individual to focus on lipreading.
  • Don’t turn your face away while you are still speaking.
  • Don’t use exaggerated mouth movements ("Wide Mouth Frog") and DON'T YELL!
  • Don’t be impatient - the communication process may be slower because of a need to repeat certain words and phrases.
  • Don’t assume that the hard of hearing person understands a particular process just because he/she is watching you.
  • Don’t let more than one person talk at a time and let the hard of hearing person know who is speaking.
  • Don’t assume that the hard of hearing person is not smart because he/she does not pronounce words clearly or asks you to repeat what you say.
  • Don’t talk in a room with low lighting or with your back to a bright light; it makes lipreading even more difficult.
  • Don’t talk loudly to others, sing, bang the table, or make other distracting noises when the deaf person is trying to watch the speaker.
  • Don’t talk in a room full of activity; it makes it difficult for the deaf person to concentrate on the speaker.





©2003 Alabama Department of Rehabilitation Services